Are you running a wholesale business? If not, do you plan on starting one anytime soon? To run a B2B organization efficiently, it is essential to be clear on the basic wholesale terms and conditions that buyers must agree to. If you aren’t transparent about your policies, miscommunications can hurt your relationship with potential buyers.
This blog post will discuss the terms and conditions you must add to your wholesale terms sheet for your B2B buyers.
Five Wholesale Terms and Conditions to Highlight in 2025
1. Payment Terms
One of your primary goals as a business owner is to generate revenue and avoid losses. Therefore, payment terms are one of the most essential wholesale terms and conditions. These will define how and when the payment will be made.
Once you clearly define the wholesale payment terms, your buyers will know how much time they have to clear their dues. You can decide whether buyers need to pay before delivering goods or services. Or, you can offer them credit for a specified time frame. Choosing the right wholesale payment terms can attract many new buyers to reach out to you.
You also need to state which mode of payment you accept. Buyers can pay via check, bank transfer, PayPal, credit card, or other methods.
2. Minimum Order Quantity (MOQ)
Setting a minimum order quantity (MOQ) is crucial to your wholesale terms sheet. It is the minimum quantity of a specific product a buyer needs to buy to accept their order. By setting the MOQ, you’ll be able to offer the best prices to your customers.
Additionally, once potential clients are aware of the MOQ, they’ll only reach out to you with orders that you want. This will save you the time and effort of dealing with orders that aren’t beneficial. Apart from that, you’ll also be able to separate big buyers from small ones. After that, you’ll know who to contact to clear your stock.
Minimum Order Quantities (MOQs) are set according to the product. You can also alter the MOQ to meet your customers’ demands. If you want a flexible MOQ, you’ll need a powerful wholesale solution.
3. Return and Exchange Policies
By now, as a business owner, you know that not everything goes as planned. You must be prepared for the worst-case scenarios. Customers return items in many instances. The reasons can vary from the wrong size to defective or damaged goods, faulty products, or unsatisfactory quality.
Your wholesale terms sheet needs to state your return and exchange policies clearly. Will you replace any product within seven days of the claim being made? Will you offer an exchange of goods? Are you ready to offer a 30-day money-back guarantee for your services? Here are a few questions that you should ask yourself and use to create a wholesale policy.
By including your return and exchange policies in your wholesale terms and conditions sheet, wholesalers will be aware, and the risk of misunderstandings will be reduced.
4. Shipping and Delivery
Your wholesale terms sheet should always include your shipping policies. Shipping and delivery are crucial for B2B suppliers. You should also be clear regarding the shipping cost. Are you offering free shipping? If not, please state that the buyer will cover the shipping costs.
You should also mention the available shipping method. Additionally, they should be aware of whether you ship to all nations or only specific countries. Packaging is a crucial element in wholesale trading. Buyers need to be aware of the packaging you are offering.
Additionally, when dealing with a client, inform them of the estimated time of arrival at their desired port. Although you should mention it in the wholesale terms sheet as well, it’s better to inform them in person, as shipping times can vary from product to product and also depend on the country where the goods need to be delivered.
5. Ordering Process
The wholesale terms and conditions sheet should specify the policies for ordering products in bulk. B2B buyers should be clear about placing orders for your products. A quick guide in your wholesale policy sheet specifying the ordering process will significantly assist the buyers.
Wrapping Up
Becoming a wholesaler isn’t as easy as it sounds. Though you may need to deal with fewer clients, bulk orders aren’t easy to manage. Additionally, building relationships is considered a healthy strategy for achieving success, especially for wholesalers.
Create a wholesale terms and conditions sheet that outlines all your wholesale policies to prevent future disputes and misunderstandings. Once your buyer agrees to your wholesale terms, you can proceed with them with confidence.
